Chatbot Development

Chatbots are reliable business assistants that conduct dialogs with customers, investigating and satisfying their needs. At KeyUA, we create sophisticated solutions for bot development platforms that serve a variety of industries, including e-commerce, healthcare, delivery, finance, retail, and so on. Equip your business with the latest technology to maximize your company’s capabilities.

What is Included in Chatbot Development Services

Our team implemented 30+ tailored solutions to help businesses. Whether you want to create IVR or text bots, online chatbots, conversation bots, we will prepare for you an exquisite app that best suits your goals.
  • Chatbots for Popular Platforms
  • Multilingual Chatbots
  • Natural Language Processing
  • Conversational UX
  • Advanced Analytics
  • Consultation
  • Testing

Chatbots for Popular Platforms

You can easily save time on communication by directing it to business development. At KeyUA, we create reliable chatbot technologies that keep the focus of visitors to social networks in automatic mode.

  • Integration with Facebook, Slack, Twitter, Telegram, Twitch, etc
  • Speeding up the consumption of products and services
  • More clients engagement

Multilingual Chatbots

Effectively overcome language barriers and save significant amounts on translators with modern technologies. We build bots that easily communicate in different languages and take into account the cultural characteristics of customers to make the shopping process more comfortable and motivated.

  • High conversion generation
  • Solid localization
  • Personalized approach to the client

Natural Language Processing

Generate high-quality solutions based on parse languages that define the nature and content of sentences using advanced NLP technologies. Our team of IT experts creates machine-learning-based applications that efficiently recognize entities, intentions, and feelings to produce the most appropriate answers.

  • Achieve human linguistic mastery
  • Preparation of relevant answers
  • Create voice messages

Conversational UX

Allow your business to easily interact with customers based on automated conversational interfaces that provide the most relevant answers. Our experts have 8+ years of experience in designing smart chatbots that communicate more naturally with customers.

  • No discord at communication
  • Deeper business engagement
  • Simple operation and setup

Advanced Analytics

At KeyUA, we use robust analytic tools to create chatbots that successfully support customer engagement. Our developments cover the use of technologies, based on which the bot can understand the expectations of users and timely transfer control to the agent to resolve the most complex issues.

  • Using quality conversation metrics
  • User expectations research
  • Human handover options


If you need technical advice, goal analysis, creation of a roadmap, and so on, our expert will be happy to provide you with extensive consultation. We carefully study the needs of the client’s business in order to develop the most effective and competitive solutions.

  • Detailed market analysis
  • Powerful solution satisfying entirely all customer requirements
  • Comprehensive study of the client's situation


KeyUA's quality assurance specialists have extensive experience in testing software, including chatbots and sophisticated communication algorithms. We will make sure that your system works perfectly and correctly generates relevant answers.

  • Automatic and manual testing
  • Sound algorithm calibration at the development stage
  • Leave no chance for bugs

Chatbot Development Solutions

Reduce the costs of your business with intelligent chatbots that keep visitors focused 24/7 and identify their needs in the fastest way.
We provide various solutions, including cloud technology, to make sure your online activities are convenient and secure. Our developers create reliable infrastructures and optimal microservers that significantly increase the performance of applications.
Easy Integration
At KeyUA, we provide easy integration of chatbots with the most popular platforms and social networks so that you can continuously serve your customers on their favorite online resource.
Market Research
Our analysts investigate market trends, new approaches, and competitor technologies in order to develop the most successful application for you. We conduct advanced research to help your business gain a competitive advantage.
Modernization and Support
The IT world is constantly evolving, and every year new technologies come out that improve application development. Our team is constantly expanding its range of knowledge and practices in order to provide effective solutions. We update outdated technologies in a timely manner to improve the performance of your bots.

Why KeyUA is the Best in Supporting Your Business

At KeyUA, we carefully study customer requirements in order to develop and implement the most powerful solution. Our goal is to create a quality application with technological advantages that will help businesses achieve strategic purposes.

Effective solutions in the shortest possible time

Dedicated teams

Best development practice

Using innovative technologies

Orientation on business goals

Comprehensive customer support

Solid QA unit

Full-stack developers

Advanced consultation

Affordable price

Proactive approach

No freelancers


years of expertise in bot development services


experienced team members


successfully delivered projects


data security

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Project Steps

When developing software, we provide extensive communication with the client so that they can see that our app building process is absolutely transparent.

Evaluate a Project

Our team begins by studying the goals and needs of the project in order to draw up a preliminary range of work.



We discuss with the customer the implementation features, approximate development time, and price, then sign a contract for the execution of services.



We investigate the features of the market, and based on this information as well as the goals of the project, we prepare a detailed plan and group tasks for sprints.



At this stage, we directly proceed to the creation of chatbots, building their logic and mechanisms of interaction.



The next equally important step is to thoroughly test the application to make sure that it performs its functions correctly.



After testing confirms the high quality of the work, we prepare the application to operate in a live environment and launch the chatbots.

Examples of Our Successful Projects

At KeyUA we provide services for beginner entrepreneurs, federal agencies, corporate clients, and large businesses. Over the 12 years, we have been delivering quality web apps to the market, most of which we support until now.

Clients Speak About Us

We are fully focusing on the satisfaction of our customers and the goals of their companies. Our team is also a fan of long-term cooperation.

Frequently Asked Questions

Below you will find a list of the most popular questions so you can get more information about chatbot development. If you still have unresolved issues, feel free to contact us.
What is Chatbot?

A chatbot is a small application that performs automated tasks. Its main goal is to ensure high-quality communication between the business and its customers 24/7. Chatbots perform many tasks: attract new customers, plan meetings, provide consultations, analyze potential clients, and so on. At KeyUA we create many different types of bots to ensure the effectiveness of any business.

How to develop a chatbot?

Chatbot creation is carried out by professional developers. They apply innovative technologies such as machine learning and NLP in order to build a high-quality application with the ability to recognize the needs of the client and provide relevant assistance.

How much does it cost to develop a chatbot?

Each development is unique, so there is no constant price for all projects. But a chatbot with just a basic functionality costs from $5,000 to $7,000. If you need a toolkit for business, the price estimation will be higher. It is calculated on the basis of various factors, such as the volume of tasks, functionality complexity, the number of people on the team, and so on. In order for us to be able to prepare an accurate estimation of your project, contact our specialists and we will consult with you for free.

How long does it take to create a chatbot?

Like the price, the development time depends on the complexity of the project. We will be able to provide you with a more accurate time estimate after examining the goals and objectives of your ideas.

Contact Our Experts Right Now

We are here to help you develop your ideas and grow your business! Contact our experts for more information.
Manager Daria Maltseva

Daria Maltseva

Product Manager

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